Frequently Asked Questions

Odorless to people, Rodents Away Odor Free is detectable by mice repelling them away and deterring them from coming back. Unlike other repellents, Rodents Odor Free does not contain any strong herbs, perfumes, or other noticeable odors, so it will not cause irritation for you or your pets.

👉 Learn more in our guide: The Art of Rodent Repellent: A Comprehensive Guide

Peppermint oil can fade quickly, and ultrasonic devices often stop working once rodents get used to the noise and actually have little to no efficacy that they actually work. Rodents Away is odorless, longer-lasting, and lab-proven effective without causing stress to you, your family, or pets.

👉 Compare approaches: Why Rodents Away Odor Free Trumps Noise Repellents

Yes. Rodents Away Odor Free is completely safe for humans, pets, and farm animals when used as directed. You can place it in kitchens, pantries, barns, and storage areas with confidence.

👉 Full breakdown: Safe, Humane, and Pet-Friendly Rodent Control

Simply place unopened sachets in areas where mice enter or nest—such as basements, garages, pantries, and vehicles. Each sachet protects up to ~9 square meters. 

👉 See diagrams and placement tips: Visit our How to Use page

Use one sachet per small enclosed area (pantry, closet, drawer) or every ~9 square meters in larger rooms. For vehicles or RVs, place one under each seat or storage area.

👉 Detailed guide: How Many Sachets Should You Buy?

Each sachet is effective for 3–6 months depending on airflow and environment. Replace when effectiveness fades.

• Home: kitchens, basements, attics, laundry rooms
• Vehicles: glove compartments, under seats, trunks
• Cabins/RVs: storage rooms, closets, sleeping areas

👉 Seasonal tips: Get Ready for Autumn – Keep Mice Out

Short answer: This is normal. Rodents Away Odor Free is designed to be detected by mice and gradually repel them, so brief interaction can occur before they leave.

Why does this happen?
Mice use scent to assess safety. When they encounter a new or threatening signal, they often enter a risk-assessment phase which may include: sniffing, approaching, and sometimes chewing or disturbing the source as they evaluate it.

Scientific studies show rodents naturally cycle through investigation → hesitation (freezing) → avoidance when exposed to predator-type cues or unfamiliar threats.

Does this mean the product isn’t working?
No. This usually means the product is being detected and is starting to work. Repellents function by disrupting the mouse’s sense of safety over time, so initial interaction can occur before they avoid the area.

What should I do?

• Replace any damaged sachet to maintain effectiveness
• Ensure mice have a clear path to exit (do not block openings initially)
• Continue placing sachets along walls and entry points as directed

Bottom line: Occasional interaction is a normal part of how mice respond to a new signal. As exposure continues, they will avoid the area.

Yes. Independent lab tests confirm Rodents Away Odor Free is effective at reducing rodent presence. tens of thousands of Canadian households, farms, and businesses already use it successfully.

👉 See real-world proof: How Mice Interact with Rodents Away – A Guide

Rodents Away helps repel and drive rodents out, but if you already have a severe infestation, we recommend pairing with traps to remove existing mice. Then, continue using Rodents Away to prevent return.

Mice may leave treated areas within days. Full effectiveness is typically seen within 1–3 weeks.

Absolutely. Rodents Away works best when used before mice enter. Place sachets ahead of seasonal changes (fall/winter or spring/summer) when mice look for shelter.

👉 Learn more: Proactive Rodent Control – Seasonal Guides

Simply throw them in the garbage once effectiveness fades. They are made of natural, safe materials.

Yes, sachets can be placed in pantries and cupboards. Just don’t place them directly touching food items.

You can order our 3+1 Pack and 6-Pack directly from our online store or find it in select retailers across Canada.

👉 Retail availability: Rodents Away Now Available Across Canada

Currently, Rodents Away Odor Free is only available across Canada.

We offer a 3+1 pack, 6-pack, 48-Pack (Available upon request) and limited-edition value packs. Each pack is designed to provide several months of protection.